Shipping Conditions

Shipping terms are specified in the basket depending on the chosen shipping method.
We do not take responsibillity for any shipping damages between our warehouseand the delivery point, that is the responsibillity of the freight company.
If the packaging is damaged or if you on the pick up point discover damage, you should report it immediately to the shipping company. If the damage is discovered only when the package has been opened, please contact our Customer Serviceand we will help you.
The delivery time is usually one week.


Right of withdrawal

Your right of withdrawal (withdrawal period) is 14 days. The time period starts theday you received the goods.
If you want to return the goods, you must e-mail us at info@longrangedesign.com. If the product is specially for your order and you have approved the written information, you have no right of withdrawal.
You are required to keep the product in as good condition as when you received it. You may not use it, but of course, carefully examine it. If the item is damaged or lost because you are careless, you lose the right of withdrawal.

Deliveries

The delivery time stated in the cart for each shipping method. If a product has a different delivery time, it is specified in the respective product.

Unclaimed packages

Have you selected COD as shipping method, your goods remain at the pick up point for four weeks. Not retrieved goods is returned to us. For all packages thatare not cashed, we reserve the right to charge you the cost of return shipping,handling fee and handling fee, currently 350 SEK.

Complaints and Returns

We guarantee that the goods you have ordered are free from defects at delivery.If you receive a defective or wrongly supplied product, info@longrangedesign.com as soon as possible so that we together can solve the problem, within 7 days.

Guarantees

We offer a one year warranty on all our products.